目 录
第一章 总则........................................................1
1.1 绩效考核意义.............................................................1
1.2 绩效考核原则.............................................................1
1.3 绩效考核周期.............................................................2
1.4 绩效考核适用对象........................................................2
1.5 绩效考核关系............................................................3
第二章 绩效考核内容................................................4
2.1 季度绩效考核内容.........................................................4
2.2 年度绩效考核内容.........................................................6
第三章 绩效考核评分................................................7
3.1 考核评分标准.............................................................7
3.2 季度和年度考核总分--P 值的处理方法.......................................8
3.3 考核等级评定中的注意事项................................................9
第三章 绩效考核实施流程...........................................11
4.1 绩效考核实施的各阶段....................................................11
4.2 考核结果使用............................................................11
第五章 绩效考核申诉...............................................13
5.1 申诉条件................................................................13
5.2 申诉形式................................................................13
5.3 申诉处理................................................................13
5.4 申诉反馈...............................................................13
第六章 绩效考核文件使用与保存.....................................14
6.1 绩效考核文件保存........................................................14
6.2 绩效考核文件查阅权限....................................................14
第七章 附录........................................................15
7.1 考核手册修订............................................................15
7.2 考核指标调整............................................................15
7.3 考核手册解释............................................................15
附件：.............................................................16
附件一、季度考核表.........................................................16
附件二、年度考核表.........................................................18
附件三、绩效考核汇总表.....................................................20
附件四、部门满意度调查表...................................................21
附件五、部门满意度调查汇总表...............................................23
附件六、子公司满意度调查表.................................................24
附件七、子公司满意度调查汇总表.............................................26
附件八、考核申诉表.........................................................27
附件九、KPI 考核评分标准表..................................................28
附件十、能力考核评分说明表.................................................29
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