目 录
第一章 总则........................................................................................................................................3
1．1 绩效管理意义................................................................................................................................................3
1．2 绩效管理原则................................................................................................................................................3
1．3.绩效管理相关组织机构..............................................................................................................................4
1．3．1 绩效考评委员会.....................................................................................................................................................4
1．3．2 绩效考评执行小组................................................................................................................................................. 4
1．4 绩效管理考评周期........................................................................................................................................5
1．5 绩效考评者....................................................................................................................................................5
1．6 被考评者........................................................................................................................................................6
第二章 绩效管理体系内容................................................................................................................6
2．1 绩效管理体系................................................................................................................................................6
2．2 业绩考评........................................................................................................................................................6
2．2．1 业绩考评综述......................................................................................................................................................... 6
2．2．2 业绩考核指标......................................................................................................................................................... 7
2．2．3 业绩指标考评标准................................................................................................................................................. 8
2．3 能力考评........................................................................................................................................................9
2．3．1 总述......................................................................................................................................................................... 9
2．3．2 能力考评方式....................................................................................................................................................... 10
2．4 态度考评......................................................................................................................................................10
2．4．1 态度考评总述....................................................................................................................................................... 10
2．4．2 工作态度指标....................................................................................................................................................... 10
2．5 工作业绩、工作能力、工作态度权重分配.............................................................................................11
第三章 绩效考评实施......................................................................................................................12
3．1 绩效考评者训练..........................................................................................................................................12
3．2 绩效考评实施过程......................................................................................................................................12
3．2．1 半年绩效考评工作实施........................................................................................................................................12
3．2．2 年度绩效考评工作实施........................................................................................................................................13
3．3 绩效考评偏差的避免..................................................................................................................................15
第四章 绩效考评结果运用..............................................................................................................15
4．1 业绩奖金发放..............................................................................................................................................15
4．2 员工薪酬职级调整......................................................................................................................................16
4．3 员工岗位调整..............................................................................................................................................16
4．4 员工培训......................................................................................................................................................17
第五章 绩效考评制度修订..............................................................................................................17
5．1 绩效考评内容修订......................................................................................................................................17
第六章 绩效考评申诉......................................................................................................................18
6．1 申诉条件......................................................................................................................................................18
6．2 申诉形式......................................................................................................................................................18
6．3 申诉处理......................................................................................................................................................18
6．4 申诉反馈......................................................................................................................................................19
第七章 绩效考评文件使用与保存..................................................................................................19
7．1 绩效考评文件保存格式.............................................................................................................................19
7．2 绩效考评文件分类编号.............................................................................................................................19
7．3 绩效考评文件保存方法.............................................................................................................................20
7．4 绩效考评文件查阅权限.............................................................................................................................20
