目 录
第一章 总则.................................................................................................................1
1.1 绩效考评意义........................................................................................................................1
1.2 绩效考评原则........................................................................................................................1
1.3 绩效考评周期........................................................................................................................2
1.4 绩效考评人............................................................................................................................2
1.5 被考评人................................................................................................................................3
第二章 绩效考评内容.................................................................................................4
2.1 绩效考评体系........................................................................................................................4
2.2 绩效考评标准........................................................................................................................4
2.3 业绩考评................................................................................................................................5
2.3.1 总述..................................................................................................................................................5
2.3.2 关键业绩指标考评.........................................................................................................................5
2.3.3 工作计划完成情况考评(仅对部门经理考评).........................................................................6
2.4 能力考评................................................................................................................................7
2.4.1 总述..................................................................................................................................................7
2.4.2 能力考评方式..................................................................................................................................7
2.5 态度考评................................................................................................................................8
2.5.1 总述..................................................................................................................................................8
2.5.2 员工岗位工作态度考评.................................................................................................................8
2.5.3 部门经理以上岗位工作态度考评.................................................................................................8
2.6 工作业绩、工作能力、工作态度权重分配........................................................................9
第三章 绩效考评实施...............................................................................................10
3.1 绩效考评领导小组..............................................................................................................10
3.2 绩效考评人培训..................................................................................................................10
3.4 绩效考评实施过程..............................................................................................................11
3.4.1 绩效考评工作年初考评内容调整...............................................................................................11
3.4.2 季度绩效考评工作实施...............................................................................................................11
3.4.3 年度绩效考评工作实施...............................................................................................................13
3.5 绩效考评偏差的避免..........................................................................................................15
第四章 绩效考评结果运用.......................................................................................16
4.1 员工薪酬调整......................................................................................................................16
4.2 员工晋升..............................................................................................................................16
4.3 员工培训..............................................................................................................................16
4.4 特殊情况处理......................................................................................................................17
第五章 绩效考评制度修订.......................................................................................17
5.1 绩效考评制度修订委员会..................................................................................................17
5.2 绩效考评内容修订..............................................................................................................18
第六章 绩效考评文件使用与保存...........................................................................20
6.1 绩效考评文件保存格式......................................................................................................20
6.2 绩效考评文件分类编号......................................................................................................20
6.3 绩效考评文件保存方法......................................................................................................20
6.4 绩效考评文件查阅权限......................................................................................................21